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Derby CityChildren's Social Care Procedures

3.1.1 Social Care Single Assessment Guidance

SCOPE OF THIS CHAPTER

This chapter aims to help practitioners to address any queries that they may have in relation to various sections in the Social Care Single Assessment. Within each section there are 'Practice Triggers', which are useful hints / tips to have in mind when completing a Social Care Single Assessment.

RELATED CHAPTERS

Derby City Council Children's Services Assessment Protocol

AIM2 Assessment Process

AMENDMENT

In September 2018 this guidance was reviewed throughout and updated as required to reflect local practice and processes for Single Assessments.

Contents

  1. Introduction
  2. Planning Our Social Work - The Social Care Single Assessment
    1. Your Family / Household
    2. Reasons and Understanding about your Assessment
    3. Assessment Planning
    4. Child Protection Only
    5. Your Family, Background, History and Safety
    6. Your Profile and Story
    7. You and Your Family's Views
    8. Social Worker's Views
    9. Manager's Authorisation
    10. Outcomes

1. Introduction

The Derby Social Care Single Assessment is based on the Framework for the assessment of children in need and their families (2000, DH). Whilst this guidance has been superseded by Working Together to Safeguard Children, the assessment framework will continue to be used to support our assessment processes because it is evidence informed, child focused and well understood by our workforce.

This guidance aims to help practitioners to address any queries that they may have in relation to various sections in using the Social Care Single Assessment for children and their families. The aim is not to be so prescriptive that it narrows the social work assessment to a few key identifiable areas. It is important that practitioners use their professional judgment during the assessment. This will make greater demands on your evaluative and interpretive skills when assessing children's needs, strengths, risk, and whether they are suffering child abuse and neglect. The assessment will rely upon your knowledge of social work, research, ethical principles, your professional practice experience and social work theories. The assessment is supported by effective professional supervision.

If there has been a completed Early Help Assessment this should be used as an important source of information for the basis of the Social Care Single Assessment. It is only through effective dialogue with children, families and involved professionals, that you can truly understand the child's experience and journey. This is evidenced through an increase in direct work.

We aim to help families by:

  • Working in partnership with them, so we can get to know them, their strengths, their needs and any risks;
  • Working collaboratively with multi-agency partners;
  • Use of Early Help interventions;
  • Strong reflective social work practice, analysis and supervision that drives outcome focused plans;
  • Strengthening the use of research in our social work practice;
  • Being clear about why we are intervening in children's lives to children themselves, their families and to other involved professionals;
  • Promoting sustained improvements to the quality of the lives of children and their families;
  • Sharing relevant information with consent in a timely manner which may impact on the child/young person.

All practitioners should aim to gain consent to share information, but should be mindful of situations where to do so would place a child at increased risk of harm. Information may be shared without consent if a practitioner judges that there is good reason to do so, and that the sharing of information will enhance the safeguarding of a child in a timely manner. When decisions are made to share information, practitioners should record who has been given the information and why.

We want to support social workers to practice as confident professionals

The Single Assessment will be supportively reinforced through our organisation in a number of ways, through practice, group and line manager supervision, quality assurance, the use of research and staff and professional development. Incorporating what we know about the importance of timeliness in our assessments and intervention work, along with a wide range of social work knowledge / research, practice skills and professional values. This Single Assessment encourages effective, timely and purposeful social work and recognises the importance of other agencies working along side social workers to fully support the process.

Supervision and critical reflection

The role of supervision is crucial in supporting and embedding the Single Assessment. Supervision offers time and space for social work practitioners to critically reflect on both practice and planning, and supports how you undertake your assessment.

2. Planning Our Social Work - The Social Care Single Assessment

2.1 Your Family / Household

In this section the basic information of the involved children and important people in their lives are detailed. Ensure that details are accurate, particularly name spellings.

This is an opportunity to ensure your records are up to date.

Parental Responsibility - Knowing who has Parental Responsibility/PR for a child is of paramount importance, and should be established from the outset.

To gain a full understanding of the family it is important to get the consent of those with PR for the child to speak to all of the professionals involved with them, to gain their views and gather necessary information. At this stage the social worker will agree the Assessment Plan with parents in writing.

Practice Triggers
  • Think of the whole family and who may be involved, particularly absent fathers;
  • Ensure LCS is fully utilised and all involved are added to LCS with the correct relationship;
  • Voluntary agencies or adults services can be essential in forming your assessment;
  • Parents may have a drug or mental health worker, or may need referring to one.

The manager in consultation with the social worker should decide which children should be considered in the assessment. This can include siblings and half-siblings, any other children who live in the household or who are regular visitors to the household. The rationale for any children not to be included will be clearly recorded in case notes.

2.2 Reasons and Understanding about your Assessment

Reasons and understanding about your assessment

Evidence how you know the child and their family can understand this assessment, while considering any communication needs.

The social worker outlines clearly and succinctly the reason for social work involvement.
We need to state what we are worried about.

It's important to gain the perspective and engagement of absent fathers/parents and non-resident parents within your assessment. The assessment will not be complete without this.

Practice Triggers
  • Remain curious throughout this process;
  • Who will you speak to?
  • What records do you need to access to review (e.g. back files / chronology)?
  • How long will you need to do the work?
  • Remember lessons from serious case reviews.

2.3 Assessment Plan

In this section the social worker, in conjunction with the family, outlines the planning needed for the case. A timeframe is agreed, and the tools and methods to be used discussed. Consider how you will approach the family, what you will say, how you'll say it, and how it might be received? Is anything needed to support communication with the child and family e.g. an interpreter? Read the Social Care file - it may give you a lot of valuable information about the family which can guide the whole of the assessment.

It is important to consider the need for children to have permanency throughout their childhoods therefore as far as possible the assessment should consider the carer's ability to meet the changing developmental needs of the child, not just in the here and now.

If problems are identified early, it is much easier to give parents help/support to address them. If that help is not sufficiently successful to enable parents to be 'good enough', action should be taken as early as possible to bring about alternative permanent solutions for children.

Think long term for the child

Where families are not known or have not had involvement in the recent past, reception service social workers will begin their assessment at the planning stage.

Who has seen the children? When and where?

It is important that during the assessment practitioners see the child alone, so that their wishes and feelings can be sought.

Manager's endorsement of plan and timescales

Managers are required to maintain visible oversight of the assessment and this will take place in the agreed timescale for each individual assessment. They should comment on the assessment plan and their views of the timescales recommended by the social worker and family.

Assessments completed by reception team social workers should usually be completed between 45  working days. However, sometimes a shorter deadline will be required in the interests of the child(ren) concerned.

For children who are considered to be at risk of significant harm, or for those who the threshold increases during the assessment period, the Single Assessment may not be completed in time for the Initial Child Protection Conference however a conference report will be completed. The Single Assessment will still be completed within the 45 day timescale.

Practice Triggers

  • Ensure the maximum time agreed with your manager first;
  • Be aware of any health and safety risks to staff when visiting and make appropriate plans;
  • See the child alone (within 24 hours if subject to S47 enquiry and within 5 working days if assessment arising because it is considered child may be in need).

Has the child been seen? If not, when will this be done?

2.4 Child Protection Only

Is a strategy discussion / meeting required?

If there is reason to believe that a child is suffering, or likely to suffer significant harm, Children's Social Care has a duty to make enquiries to decide what action should be taken to safeguard the child, under s.47 of the Children at 1989. Guidance should be sought from the Derby and Derbyshire SCBs' Procedures which as well as giving general guidance, offers advice for children in specific circumstances. If a child is not seen in this timeframe then the threshold must be considered and the matter escalated or closed.

Practice Trigger
  • Managerial direction and oversight is essential in child protection processes.

2.5 Your Family, Background, History and Safety

  • Genogram.

The social worker in conjunction with the key family members will undertake an exercise to draw and understand the genogram (and/or ecomap). This will need to be as detailed as possible. Family networks that span several households will need to be articulated within the wider family tree.

  • Chronology / significant events and all professional involvement.

In this section the social worker will document pertinent components of the family chronology on LCS that will inform an understanding (and be relevant) to the nature of the referral or assessment. It is important that only pertinent information is included here.

Short and relevant facts form the chronology

Practice Triggers
  • What is this telling you?
  • Who is missing?
  • Strong / difficult relationships form part of this discussion;
  • What's not being talked about?
  • Stay curious.

It is essential as part of building our understanding that eco-maps are completed. The eco map helps us understand the family system and how it relates to their internal and external world. The eco map will describe and articulate the family's connectivity with the world. This will highlight areas of support and isolation. Further, relationships of stress and strain are illuminated together with areas of strength and support. This is crucial to informing the social work plan.

  • Summary of relevant information or assessments from other agencies.

It is important to identify whether there have been any other previous assessments undertaken with the family in order to gain a better understanding of the needs of the child.

Parents must provide consent in order that social workers obtain and read reports, and gain feedback from any other involved agency, from current or historical involvement. Written consent must be provided from parents before this can be undertaken.

You should consider the following types of assessment, or gathering information from the agency, but this is not an exhaustive list, remain curious. Remember consent should be sought from the parent/s and, where appropriate the child, before discussing and gathering information from other agencies. All agencies and professionals involved with the child/ren and family have a responsibility to contribute to the assessment process with the consent of parents.

If parents do not provide consent s; consideration must be given to the level of concern for the child/ren as consent is required when working with children, young people and their families unless the concerns are that the child/ren requires safeguarding. A lack of consent may change the level of concern however if this is not the case the lack of consent must be respected.

See also Derby City and Derbyshire Thresholds Document.

  • Education (School report, SEND, Education Psychologist);
  • Health (School Nurse, Health Visitor, Midwife, GP, Dietician, Paediatrician);
  • Housing (anti social behaviour, homelessness, Domestic abuse referrals);
  • Police (Police checks, MARAC, MAPPA, DV triage or reports);
  • Mental Health (Psychiatrist, CPN, counselling);
  • Learning Disability (for adult or child);
  • Substance misuse (drugs, alcohol support workers and services);
  • Offending (adults and youth);
  • Social Care (own department, or other Local Authority);
  • Court Proceedings (from your own department or in other areas);
  • International social care and police checks may be required;
  • ….. and more!

Remember to ask about where they lived before, and check all records in that area too.

  • Your family's safety advice.

These questions have been compiled from lessons learned from serious case reviews. If "no" is answered to these, please ensure the relevant information is passed onto the family.

You must always ask these safety questions, and provide information as required.

In your assessment, comment on the discussion held around the questions in the table below, and document clearly whether the family adhere to the safety recommendations given.

Your family's safety advice
Key safety issue Yes? No? N/A?
Are there working smoke alarms on each floor of the property? Yes
Recommend that smoke detectors are tested on a weekly basis

No

Derbyshire Fire and Rescue offer free home safety checks

 
Safe sleep arrangements Yes Derby / Derbyshire SCBs' Guidance to Support Safe Sleeping Practices in Babies and Infants  
Don't shake your baby advice Yes Shaking your Baby is just not the deal  
Home safety Yes Derby SCB - Child and Family Safety  
Safe storage of harmful substances Yes Keep Safe - Safe Storage of Methadone, Alcohol and other Medication  

2.6 Your Profile and Story

  • Child's profile and story.

The child's profile may include background factors pertinent to their on-going well being and development. It would be relevant to outline any developmental and health concerns that impact on the child. Consider identity, gender, race, cultural and disability issues and if the child is a young carer. With regards to the child's profile / story it is essential that the child's story should also include child's own words or understanding of their situation and life is articulated in this section.

In the context of children suffering abuse, the narrative will also explore both their experience and understanding of this. With younger children or pre-birth situations it is essential that the social worker considered the child's story / narrative based on presenting issues in the case. Strengths, needs, risks and protective factors should be included.

Practice Triggers

  • Make the child real. Have you seen each child?
  • What is important to the child?
  • Put your self in their shoes, how do they see their life?
  • What is it like for this child to live in this family?

  • Your parent's / carer's profile and how they look after you

This section includes the narrative of each birth parent / carer, explored both independently and together where possible.

The social worker is expected to keep an open and enquiring mind with the family around key events and milestones in the parents or carers lives, and events of significance for them. This will consider how the parents met, their attitudes to having children, family life and more; this process should consider an historical understanding through to the present day. Family networks / systems are complex and can involve several households. In this section, an explanation will be given of the family's particular dynamics e.g. who lives where or who is significant.

Ensure you have considered domestic abuse, parental mental health, learning needs and substance misuse / dependency, and the impact of these on the adult's ability to parent and the impact on each child.

  • Where you live, your family, your home and your safety

Consider the family's position in the local community, to maximise any opportunities for support. This is a chance to look at safeguards and risks in the wider family and any associated regular visitors to the house. Explore finances, budgeting and housing.

Practice Triggers

  • See every child's bedroom;
  • Be interested in who does what around the house;
  • Interview close relatives who may have a different perspective;
  • Include and engage the wider family for yourself;
  • Be curious, and ask questions.

2.7 You and Your Family's Views

  • Your views of what needs changing and what might help you and your family.

What would they like to change? What things does the child like? How can you be assured that the child is aware of your role and responsibility?

  • If child/young person does not want their parents to know this, their comments should be recorded confidentially in case notes, understanding the boundaries of confidentiality.
Practice Triggers
  • Does the child need or want an advocate (a requirement for children in case conferences)?
  • The child must be seen alone;
  • Consider any possible influence or duress the child may be under;
  • Consider any barriers to them telling you what they want to, and acknowledge and address them.

  • Your parents' and carers view of what needs to change and their suggestions for what might help

Sharing this report is an interactive task, as the parents or carers are a real part of your assessment. Their perspective must be valued. The act of sharing the report can lead to a better understanding and collaboration, which can have a positive impact on the outcomes. Parents /carers suggested solutions are more likely to work for them, and produced sustained improvements for their family life.

Practice Triggers

  • Each parent / carer to be seen alone;
  • Does the assessment need interpreting? If so think about this – do parents or carers read the written language or is the use of an interpreter to share more effective;
  • Do the parents / carers understand the content of the assessment? If not what steps need to be taken to make this accessible in order to inform change;
  • Consider any possible duress the individual parent / carer may be experiencing, and if they need assistance or an advocate of their own;
  • Stay curious.

2.8 Social Worker's Views

  • Social worker's assessment of risk and professional judgement

The social worker needs to draw together their work thus far, and set out how the information gathered in their work with the child, family and professional networks comes together to inform an understanding of the family's current situation and what the implications are for the child / children / young person's future welfare. This is the basis for the current understanding of that child's world.

In this section the social worker will make sense of the reason for the referral as part of their professional understanding. What the child and the family understand to be the worry is explored, and whether it differs from the understanding that others hold. To help make sense of any discrepancies, reflection with manager / team is encouraged. Think about and reflect on the following (this is not an exhaustive list):

  • Who and what has helped you develop your work thus far?
  • What counts as evidence for your work thus far?
  • Evidence your knowledge and skills;
  • Have you made sense of the case?
  • Have you addressed the current reasons for involvement in context of the history?
  • Who and what might be missing at this stage?
  • Are you clear on what the family understands to be the worry?
  • To what extend do the family acknowledge and understand your concerns?
  • Have you explored all perspectives - family, other agencies or professionals and yourself?
  • Are there any capacity issues or need for specialist assessment of parenting capacity?
  • Is the child safe enough?
  • Who have you not spoken to, and why?
  • Are there any factors in the family that might affect your professional judgement or your ability to carry out this assessment in a child focused manner e.g. parental hostility, avoidance, chaotic situations, time restrictions and more?
  • Have you had a dialogue with your manager?

Practice Triggers

  • You are the professional expert;
  • Do your truly understand the child's world?
  • Show your evidence base;
  • Have you been curious enough?
What is analysis?

Analysis is the process by which we come to understand something and its meaning. In social work this includes understanding it's meaning to the child, to the parents and to the wider family system.

Analysis in social work is not an exact science, but we use a range of knowledge and skills, including a relational understanding of families alongside the capacity to think critically and reflectively. A good analysis makes clear the links between information that is gathered and the decisions made about what happens next for the child and their family.

Information + Analysis = Assessment

The assessment analysis is critical as this makes  sense of the information you have gathered from a number of different sources, including observations and views from other professionals involved that have known the child/family for a long time. What does all this mean for the child/ren? Using your knowledge from training and research plus your experience and supervision, to reflect critically on what you have seen and heard. As a minimum always consider and record: what you and the family are worried about; what is the impact of these risks or behaviours on the child and their family; what is working well to address these worries, what are the family’s strengths? What needs to happen next to address the risks and build on strengths.

As part of your analysis you should consider and reflect the voice of each child and how this translates into actions. The different worries and analysis for each child must be evident. You  also need to reflect what has changed or improved as a result of the parents or carers listening to the wishes and feelings of children and young people.

Social Worker's Recommendations

  • Have you been clear about the rationale for the recommendations and considered the threshold document?

Make sure you agree these with your manager:

  • No further action / close?
  • Further assessment required in certain areas?
  • Services to be provided?
  • Is it vital to consider threshold at this point?

2.9 Manager's Authorisation

Management oversight of assessments is vital, and the manager must comment on threshold in this section. Please record case discussions and agreed actions on case notes in the appropriate section.

2.10 Outcomes

Every assessment should be focused on outcomes, deciding which services and support to provide in order to deliver improved welfare for the child and to reflect the child's best interests. In the course of the assessment the social worker and their line manager should determine;

  • Is this a Child in Need? (Section 17, Children Act 1989).

    See also: Child in Need Workflow;
  • Is there reasonable cause to suspect that this child is suffering, or is likely to suffer significant harm? (Section 47, Children Act 1989);
  • Is this a child in need of accommodation? (Section 20 or Section 31A Children Act 1989).

The outcome of the assessment should be decided by the social worker and their line manager and agree a plan of action setting out the services to be delivered; how and by whom, in discussion with the child and family and the professionals involved. Remember parental consent is required for Early Help intervention or Child in Need support.

The outcomes may be as follows:

  • Close / No further action;
  • Additional support which can be provided through universal services and targeted service provision via early help processes / team around the family (TAF);
  • The development of a multi-agency Child in Need Plan for the provision of Child in Need services to promote the child's health and development;
  • Undertaking a strategy discussion / meeting and a possible Section 47 child protection enquiry;
  • Elevated concerns for the child's welfare and safety requiring the consideration of PLO / care proceedings;
  • Emergency action to protect a child requiring that the child is placed in care.

The outcome of the assessment should be:

  • Discussed with the child and family and provided to them in written form. For families whose first language is not English then an interpreter must be used to share the assessment;
  • The outcome of the assessment - not the assessment document - is to be shared with the agencies involved in providing services to the child with the action points, review dates and intended outcomes for the named child. Remember parental consent will be required for this unless Child Protection procedures have been initiaited;
  • The outcome of the assessment – not the assessment document-is shared with the referrer in writing.

The maximum time frame for the assessment to conclude, such that it is possible to reach a decision on next steps, should be no longer than 45 working days from the point of referral or from the point that it is decided an assessment is necessary. If in discussion with a child and their family and other professionals an assessment exceeds 45 working days, the social worker and professionals involved should record the reasons for exceeding the time limit.

Practice Triggers

  • The best outcomes for children and families will be arrived at through considered consultation and involvement with them and all of the relevant agencies (with their consent);
  • Have the child's needs been considered over and above that of the parents or carers? Are the views of each individual child known?
  • Is the child's welfare going to be improved by delivering on the action plan?
  • Ensure the plan has timescales that are realistic.

The child and families views about the services received should be noted in this section, including what was good, did it help or make a difference and what needs to be improved.